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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
DVDP3 Crashes Since Upgrading to Vista
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DVD Profiler Unlimited RegistrantErin
AKA 'PastorErin'
Registered: April 10, 2007
United States Posts: 68
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I couldn't find this specific issue addressed so I'm going to ask it here (again?).

I just upgraded to Vista today and the only program I am having trouble with is... you guessed it... DVDP3.

When I try to start it, the 'Eye' doesn't even begin to turn to color before it crashes.  I re-installed it and it is still a no-go.

Any thoughts, ideas, or suggestions.

I hope so... becasue I can already feel my aura starting to fade.
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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I don't have any problems with DVDP on Vista but I installed DVDP after Vista so maybe a re-install?

Vista stores it's user files in different locations than XP and then provides links to the old location for backward compatibility. It's possible that's screwing you up.
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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Quoting Erin:
Quote:
I couldn't find this specific issue addressed so I'm going to ask it here (again?).

I just upgraded to Vista today and the only program I am having trouble with is... you guessed it... DVDP3.

When I try to start it, the 'Eye' doesn't even begin to turn to color before it crashes.  I re-installed it and it is still a no-go.

Any thoughts, ideas, or suggestions.

I hope so... becasue I can already feel my aura starting to fade.


I hope Dr. Killpatient was able to save your aura! 
DVD Profiler Unlimited RegistrantErin
AKA 'PastorErin'
Registered: April 10, 2007
United States Posts: 68
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Quoting Dr. Killpatient:
Quote:
Vista stores it's user files in different locations than XP and then provides links to the old location for backward compatibility. It's possible that's screwing you up.


You may be right about it looking for a folder that no longer exists.  However, when you try recreate the folders in Vista it automatically moves the contents (if any) to the new location and makes your new folder simply go away... arrggh
 Last edited: by Erin
DVD Profiler Unlimited RegistrantStar Contributorrorymatt
Registered: March 24, 2007
Reputation: High Rating
United States Posts: 2,044
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I am using VISTA Home Basic, and have had no trouble at all. (yet....)
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DVD Profiler Unlimited RegistrantStar ContributorPatorikku
Registered: March 29, 2007
Canada Posts: 410
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Vista Buisness and Vista Ultimate no problem. I had a voilation error with 2.5 but noting wrong with Vista.

Im sure that you have made a error when upgrading without checking the validation tool for migration... In those case It will be faster to backup evrething you have on a usb HD drive and reinstall Vista on a clean partition.
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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I'd try completely uninstalling DVDP first and then reinstall.
DVD Profiler Unlimited RegistrantErin
AKA 'PastorErin'
Registered: April 10, 2007
United States Posts: 68
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Just did a complete uninstall and a clean install after a reboot and it still doesn't work.  This is as close to Armegeddon as I wish to come.
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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Create a restore point and then verify and purge any directories and registry entries are gone after an uninstall.  Search and destroy anything that contains "DVD Profiler" in it.

Slam a couple shots of your favorite 100+ proof drink and then reinstall.
DVD Profiler Unlimited Registrantantolod
Since Dec 02, 2003
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 940
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Are you running as an administrator or a user? IIRC, some people were having issues installing when logged on as a user.
Kevin
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
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Whoa, you upgraded a computer to Vista? That sometimes doesn't work too well I've heard, it's almost better to use XP until you buy a new computer with Vista pre-installed.

I'm currently running Vista Home Premium with no DVDP software problems.

Did you reformat your hard drive before installing Vista? It might also be a graphics card glitch, so you might want to see if there are any updated card drivers/software for Vista.
Corey
DVD Profiler Unlimited RegistrantStar Contributorrokhopa
Registered: May 9, 2007
Australia Posts: 37
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Just gone thru this and the result was wonderful. Everything faster, cleaner and better in every way. I saved my data to DVDP web beforehand and to a 2GB drive as well, then did a clean install removing all traces of DVP in the process. Then after setting upvarious basic matters such as internet, Outlook etc I went on line and dowloaded the new software with my updated key and simply accessed my old list. Smooth as a snakes foot! I hope you can sort this as I am delighted with the result.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting rokhopa:
Quote:
Smooth as a snakes foot! I hope you can sort this as I am delighted with the result.


Snakes with feet!?!?  Egads!
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DVD Profiler Unlimited Registrantdimitriz
Registered: June 14, 2007
Posts: 3
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"Upgraded" is the key word here.
Right now Upgrade is not recommended by anyone that I know off.
There is a workaround on the net on how to install a clean version of Vista from the upgrade DVD.
DVD Profiler Unlimited RegistrantErin
AKA 'PastorErin'
Registered: April 10, 2007
United States Posts: 68
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I completely irradicated anything referring to DVDP and did a new install and guess what??

It is fully and completely non-functional.  This is the only program that I actually care about that doesn't work.  There is another that doesn't work, but it was a simple time-waster (very much unlike DVDP).

I'm about to ready to explode.

DVD Profiler Unlimited RegistrantErin
AKA 'PastorErin'
Registered: April 10, 2007
United States Posts: 68
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Well... I don't know what has changed but I tried it tonight and it works just fine.  It works better, in fact, than it did before I upgraded.  I haven't had a single 'Access Violation'.

Thanks for all your efforts.
 Last edited: by Erin
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