| Author |
Message |
| Registered: September 17, 2007 | | Posts: 34 |
| | Posted: | | | | Exception EAccessViolation in module Setup.exe at 00110B7B.
Access violation at address 00511CF3. Read of address 0000000A.
I've tried downloading the file again, tried deleting my current version of DVDProfiler but can't get past this error.
Can anybody help?
Thanks,
George -bub |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 820 |
| | Posted: | | | | Try reading this to see if it helps:
http://www.invelos.com/Forums.aspx?task=viewtopic&topicID=2
If you were a 2.5 user then you were probably a premium user so upgrade your registration (I see that you have not done that yet as you are registered as a free user). |
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| Registered: September 17, 2007 | | Posts: 34 |
| | Posted: | | | | Thanks for the quick response. I'm not sure how being either registered or not would create an error during installation but...
Just for the record, I've never paid for my use of the software if that is how a registered user vs. free user is determined?
I have read the page you referenced and I don't see where anything is mentioned regarding installation errors.
Could you provide more help please?
Thank you,
George -bub
The reason I even tried upgrading is that I was considering becoming a paid user as my collection is getting rather large and I do use the program quite a bit and am not adverse to paying for the privilege for continued use. |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 820 |
| | Posted: | | | | The two products, IVS 2.5 and Invelos 3.1 use different database backs ends so you need to backup your 2.5 database and restore it into 3.1. Before you perform the backup of 2.5, do a database repair.
Once you have your data in version 3.1, update the online profile list (Online-Refresh Online Profile List), then refresh the updated profiles (Online-Refresh Updated Profiles from Invelos).
The new features in version 3.x are great and well with the purchase price. Let us know how you go with the upgrade. |
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| Registered: March 13, 2007 |  Posts: 2,692 |
| | Posted: | | | | Quoting Telecine: Quote:
The two products, IVS 2.5 and Invelos 3.1 use different database backs ends so you need to backup your 2.5 database and restore it into 3.1. Before you perform the backup of 2.5, do a database repair.
Once you have your data in version 3.1, update the online profile list (Online-Refresh Online Profile List), then refresh the updated profiles (Online-Refresh Updated Profiles from Invelos).
The new features in version 3.x are great and well with the purchase price. Let us know how you go with the upgrade. the problem that bubsnews has is that the new version won't install. And he has said that he has already deleted his old version. | | | | Paul |
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| Registered: March 13, 2007 | | Posts: 2,692 |
| | Posted: | | | | Quoting bubsnews: Quote:
Exception EAccessViolation in module Setup.exe at 00110B7B.
Access violation at address 00511CF3. Read of address 0000000A.
I've tried downloading the file again, tried deleting my current version of DVDProfiler but can't get past this error.
Can anybody help?
Can you give more information? What operating system are you using? What service packs have you installed? How much Ram have you got? How much free disk space? Can you try deleting the cache within the browser and then re-try downloading the program (so you remove any trace of the file you tried downloading). | | | | Paul |
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| Registered: September 17, 2007 | | Posts: 34 |
| | Posted: | | | |
the problem that bubsnews has is that the new version won't install.
And he has said that he has already deleted his old version.
Thanks Paul, you are correct.
WinXP Home SP2
3GB RAM
200GB free space
I will clear cache and try download again,
George -bub
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| Registered: September 17, 2007 | | Posts: 34 |
| | Posted: | | | | Same problem with a clear cache and fresh download...
George -bub |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | Hi,
your CPU isn't possibly a 64 Bit AMD?
Because I had the same problem with my installation. The fault was the processors virus protection. I don't know the english name for this but in german it is "Datenausführungsverhinderung" This should be set so, that only Windows services are protected. Defaultsetting for AMD is complete protection for all programs. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | | Last edited: by Lewis_Prothero |
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| Registered: September 17, 2007 | | Posts: 34 |
| | Posted: | | | | Quoting goblinsdoitall: Quote:
Hi,
your CPU isn't possibly a 64 Bit AMD?
Because I had the same problem with my installation. The fault was the processors virus protection. I don't know the english name for this but in german it is "Datenausführungsverhinderung" This should be set so, that only Windows services are protected. Defaultsetting for AMD is complete protection for all programs. No, my OS is not 64bit. And, I do not have any virus protection program on my computer. George -bub Thanks for the help. I really do want to get this figured out. Now that I no longer am able to use the program, I'm missing it. |
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| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | Try extracting the setup.exe file to your hard drive, then run from a command prompt (start->Run):
SETUP /LOG=C:\DVDProLog.txt
Use any log file name of your choice, then post the results to this thread. | | | | Invelos Software, Inc. Representative | | | | Last edited: by Ken Cole |
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| Registered: September 17, 2007 | | Posts: 34 |
| | Posted: | | | | Quoting Ken Cole: Quote:
Try extracting the setup.exe file to your hard drive, then run from a command prompt (start->Run):
SETUP /LOG=C:\DVDProLog.txt
Use any log file name of your choice, then post the results to this thread. Either I'm doing something wrong or... I'm getting the exact same error but not txt file has been created. Here is what I'm doing... I have the setup.exe file in the root of drive p so I type, p:\setup /log=p:\dvdp.txt I get the exact same error and no text file. George -bub |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Quoting bubsnews: Quote:
No, my OS is not 64bit. And, I do not have any virus protection program on my computer. I wasn't exactly asking about your OS but about your processor. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: September 17, 2007 | | Posts: 34 |
| | Posted: | | | | Quoting goblinsdoitall: Quote:
Quoting bubsnews:
Quote:
No, my OS is not 64bit. And, I do not have any virus protection program on my computer.
I wasn't exactly asking about your OS but about your processor. Sorry 'bout that. No, my processor is not 64 bit. Just an ordinary P4 3.0ghz. I appreciate the help, still trying to get profiler installed. George -bub |
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| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | try installing in safe mode? | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | I just gave your problem over to Google, it seems that "Read of address 0000000A" indicates a driver problem, or sometimes missing bugfixes of Windows.
Is your OS up to date? Latest drivers installed? | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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