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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
No Disc Location or Slot After Upgrade
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DVD Profiler Unlimited Registrantblackcows
Registered: September 23, 2007
Posts: 17
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Quoting pauls42:
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Quoting blackcows:
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I tried both with no success.  I did a backup and restore, is there a different method such as export and import that might work?

Mike


there is no IMport within DVD Profiler - you did it correctly when you used backup/restore.

I had location slot information which carried over ok so it should have worked for you.

The only suggestion I can think of is to do a new Backup from the version 2.4 - don't use the same name as the previous one you created. Then try re-restoring in case the backup was old and didn't have this location info.


I want to thank you all for your help, some even taking the time to post on Christmas.  I was about ready to give up but the last suggestion saved me.  I did a backup with a new name and restored and my info was there. 


Thanks again to everyone.
Mike
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