Invelos Forums->DVD Profiler: Desktop Technical Support |
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Registered: May 19, 2007 | Reputation: | Posts: 6,730 |
| Posted: | | | | Usually it gets answered within a day the problem is: how did you open a support ticket? You need the registrationkey on your "my profiler" page. Probably it's better to send him an e-mail. | | | It all seems so stupid, it makes me want to give up! But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
| Registered: March 15, 2007 | Reputation: | Posts: 5,459 |
| Posted: | | | | Very good point Michael, it never occurred to me before that only registered users can raise support tickets, and if Jack's problem is he can't register online then his support ticket probably won't work! As Michael says, you're better off either emailing him or send him a private message. |
| Registered: May 17, 2007 | Posts: 23 |
| Posted: | | | | Quoting northbloke: Quote: Very good point Michael, it never occurred to me before that only registered users can raise support tickets, and if Jack's problem is he can't register online then his support ticket probably won't work! the chicken and the egg. If you have a problem with your key you must first have a key to ask the question. Quote:
As Michael says, you're better off either emailing him or send him a private message. I've send a mail now. |
| Registered: May 17, 2007 | Posts: 23 |
| Posted: | | | | It's working again. thanx for the support. |
| Registered: March 15, 2007 | Reputation: | Posts: 5,459 |
| Posted: | | | | Glad to see you're all up and running now |
| Registered: May 17, 2007 | Posts: 23 |
| Posted: | | | | Ken couldn't figure out why the reg key was gone, he just regenerated the key again. Maybe something got mixed up with my account during a site update or something. |
| Registered: March 19, 2007 | Reputation: | Posts: 6,018 |
| Posted: | | | | Well, anyway, congratulations and good to have you back! | | | Last edited: by dee1959jay |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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