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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3 4  Previous   Next
Can't upload
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DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Usually it gets answered within a day the problem is: how did you open a support ticket?
You need the registrationkey on your "my profiler" page.
Probably it's better to send him an e-mail.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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Very good point Michael,
it never occurred to me before that only registered users can raise support tickets, and if Jack's problem is he can't register online then his support ticket probably won't work!

As Michael says, you're better off either emailing him or send him a private message.
DVD Profiler Unlimited RegistrantJack_Bauer
Registered: May 17, 2007
Netherlands Posts: 23
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Quoting northbloke:
Quote:
Very good point Michael,
it never occurred to me before that only registered users can raise support tickets, and if Jack's problem is he can't register online then his support ticket probably won't work!


the chicken and the egg. If you have a problem with your key you must first have a key to ask the question.


Quote:

As Michael says, you're better off either emailing him or send him a private message.


I've send a mail now.
DVD Profiler Unlimited RegistrantJack_Bauer
Registered: May 17, 2007
Netherlands Posts: 23
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It's working again.  

thanx for the support.
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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Glad to see you're all up and running now 
DVD Profiler Unlimited RegistrantJack_Bauer
Registered: May 17, 2007
Netherlands Posts: 23
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Ken couldn't figure out why the reg key was gone, he just regenerated the key again.
Maybe something got mixed up with my account during a site update or something.
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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Well, anyway, congratulations and good to have you back! 
 Last edited: by dee1959jay
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