Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
DVD Collection List has disappeared!
Author Message
nai
Registered: July 15, 2007
Posts: 2
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I hope someone can help me with this.

Last night I opened the program and found that my collection listing window is blank, although it knows the number of DVDs I own and have in my wishlist.  I have no idea why its doing that.  I installed the updated version, and the problem is persisting.

Any ideas?

Nai
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Hope you made a backup - if so, simply load it.

If not, hope you uploaded your collection - if so, sync it from there to your local copy and then refresh the images.

If not, I hope you have a CueCat.
DVD Profiler Desktop and Mobile Registrantdetlefs
Regd. since: 09/20/2001
Registered: March 14, 2007
Germany Posts: 273
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Is your database maybe not the default?
Try File > Open Database and check if several databases are listed there, or use Browse to browse to your database...

Edit: Ahem, my post was nonsense. I just saw, that your database still knows the number of entries, so it can't be a second database...
 Last edited: by detlefs
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
Posted:
PM this userDirect link to this postReply with quote
If Profiler is still correctly reporting the number of DVDs, it sounds like a display problem.
Trying changing layouts or switching off the collection list window off and then back on again.
Does the list show up if you change to thumbnails?
DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
Missed again!
Registered: March 13, 2007
Reputation: High Rating
United Kingdom Posts: 2,293
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Some of us have had one part of a profile going blank (for me Disc data, for another used Features); maybe it's affected ALL your windows.

Try doing a FULL re-install of the program (you should be able to back up your present version even if you don't have a backup already).

Good luck!
It is dangerous to be right in matters where established men are wrong
DVD Profiler Unlimited RegistrantVega
Registered: May 19, 2007
Reputation: High Rating
United States Posts: 585
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting northbloke:
Quote:
If Profiler is still correctly reporting the number of DVDs, it sounds like a display problem.
Trying changing layouts or switching off the collection list window off and then back on again.
Does the list show up if you change to thumbnails?


I was thinking the same thing.  Nai, you may have already tried this but could there just be some kind of weird filter set that filters all your movies out?  Try going to the filter screen and clicking on the "Clear All Filters" button and see if that brings back the list.
"Rules are for the obedience of fools and the guidance of wise men" - Douglas Bader
"A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools." - Douglas Adams
 Last edited: by Vega
nai
Registered: July 15, 2007
Posts: 2
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Thanks to all for the advice!

I had tried to correct filters and such previous to my posting, but it was still all good ideas.  In the end, I deleted the program from the computer, and reloaded it, and then just imported a saved database file.  It worked!

Thanks again!!!
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
Posted:
PM this userDirect link to this postReply with quote
Glad you've got your collection back! 
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next