Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
DVD Profiler update doesn't work
Author Message
DVD Profiler Unlimited Registrantgsweitzer
Registered: July 20, 2007
Posts: 4
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Suddenly DVD profiler will not update because there is a new version.
BUT Intervocative does not recognized my name, password, registration key, or receipt ID, forcing me to create a new account just to post this message.
What happened to the software that USED TO work so well?
Is Intervocative hustling its subscribers to pay yet another fee (so much for promises of free upgrades)
DVD Profiler Desktop and Mobile RegistrantStar ContributorFunkyLA
Will you remove your hat?
Registered: March 13, 2007
United Kingdom Posts: 1,136
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
read the first post of this thread FAQ: How do I upgrade?

tells you all you need to know, if you paid, you still get the full product

Signature? We don't need no stinking... hang on, this has been done... blast [oooh now in Widescreen]
Ah... well you see.... I thought I'd say something more interesting... but cannot think of anything..... oh well
And to those of you who have disabled viewing of these signature files "hello" (or not) Registered: July 27, 2004
 Last edited: by FunkyLA
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting gsweitzer:
Quote:
Suddenly DVD profiler will not update because there is a new version.
BUT Intervocative does not recognized my name, password, registration key, or receipt ID, forcing me to create a new account just to post this message.
What happened to the software that USED TO work so well?
Is Intervocative hustling its subscribers to pay yet another fee (so much for promises of free upgrades)


How bout you get a clue before spouting off disparaging remarks about the software developer...
My WebGenDVD online Collection
 Last edited: by Bad Father
DVD Profiler Unlimited Registrantgsweitzer
Registered: July 20, 2007
Posts: 4
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Thanks for your helpful reply, FunkyLA.
I upgraded as instructed, but it won't recognize my registration key.
Clicking on the links for product information, registration information, forgot your key?, or If you have a DVD Profiler 2x registration key click here do not work.
Seems to be no recourse.
Bummer.
DVD Profiler Unlimited RegistrantStar ContributorZwollenaar
DVDProfiler..,We needs it
Registered: March 13, 2007
Netherlands Posts: 4,506
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Contact Ken or Gerri, they can help You...
You can contact them with the following url's;

http://www.invelos.com/UserProfile.aspx?Alias=Ken%20Cole

http://www.invelos.com/UserProfile.aspx?Alias=Gerri%20Cole
Registered: July 7 2000
DVD Profiler Unlimited Registrantgsweitzer
Registered: July 20, 2007
Posts: 4
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Registration codes from version 1.?? worked on version 2.5, but there is a new format for version 3.
To update your version 1.?? registration key, go to:
http://www.invelos.com/Registration.aspx?display=update
and you will get a new code that is compatible with version 3.??
BUT - and here is the kicker - The new code I got for version 3 still is rejected.
So I am closer to a solution, but not there yet.
Thanks Zwollenaar, I'll give the links a try and contact Ken or Gerri-
-Greg
DVD Profiler Desktop and Mobile RegistrantStar Contributorlyonsden5
Hello old friends!
Registered: March 13, 2007
Reputation: High Rating
Posts: 2,372
Posted:
PM this userDirect link to this postReply with quote
Based on the icon next to your name it looks tto me as though you figured it out 
DVD Profiler Unlimited RegistrantStar Contributorreybr
Registered: March 13, 2007
Reputation: High Rating
Norway Posts: 906
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
If you have an accented character (or æøå ß)in the name you registered with, the key won't work. PM Gerri so that she can change your name and send you a new key

The colour of her eyes, were the colour of insanity
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
Posted:
PM this userDirect link to this postReply with quote
Yeah, the eye icon next to your name confirms you have a premium key.
If you're having problems getting the program to recognise your key, check that both the key and name match what's on the registration page exactly. The registration is case sensitive, so any difference at all will stop it working. Also, as rebyr says, any accents in the name will cause problems too.
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next