| Author |
Message |
| Registered: August 16, 2007 |  Posts: 4 |
| | Posted: | | | | I have input over 160 DVDs using the EAN with perfect results. However, whenever I attempt to input any title which begins with the numbers "88," while the title is recognised, I receive an error advising "unable to download file - continue anyway?" This error is (so far) exclusive to titles starting with the 88 sequence. I am not using net filtering or firewall software on this PC. Has anybody else experienced this problem? |
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| Registered: March 18, 2007 |  Posts: 426 |
| | Posted: | | | | Can you post the EAN/UPC of that DVD ? |
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| Registered: August 16, 2007 | | Posts: 4 |
| | Posted: | | | | by all means. take your pick from those below:
8852635050262
8809078080035
8852635066034
8809023275899
8809030247162
8809032222570
8852635057940
8809030242013
882853003397
882853000198
Thanks for any time you can give to this. |
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| Registered: March 13, 2007 | | Posts: 1,279 |
| | Posted: | | | | Just tried three from the list and they downloaded for me.
A couple of long shots. Try repairing the database and also try the alternative internet connection. | | | | IVS Registered: January 2, 2002 |
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| Registered: March 13, 2007 | | Posts: 4,596 |
| | Posted: | | | | 8852635050262-Body Jumper-Downloads fine
8809078080035-Nightmare: The Horror Game Movie-Downloads fine
8852635066034-Unknown EAN
8809023275899-Tell Me Something-Downloads fine
8809030247162-Wishing Stairs-Downloads fine
8809032222570-Acacia: Limited Edition-Downloads fine
8852635057940-Mekhong Full Moon party-Downloads fine
8809030242013-Fox with nine Tails,The-Downloads fine
882853003397-Dark Waters: 2 DVD Limited Special Edition-Downloads fine
882853000198-Your Vice Is a Locked Room and Only I Have the Key-Downloads fine | | | | My WebGenDVD online Collection |
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| Registered: August 16, 2007 | | Posts: 4 |
| | Posted: | | | | Repaired the d/base before I wrote to support/the forum and also tested on an older PC which uses a dial up connection - same error (although unregistered version of the software on that one). Tried the alternative internet connection as advised - same error. |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 5,917 |
| | Posted: | | | | Try creating a new database and download those profiles.
If they still don't download, hell, time to call Scooby Doo! |
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| Registered: August 16, 2007 | | Posts: 4 |
| | Posted: | | | | support had advised me of that one to begin with, so yes, I already tried it with the same error.
do note that it will download the title - which is to state that it does recognise it when I enter the number, but when I select to download to my owned DVDs, the aforementioned error is produced. this error, for me at least, is absolutely exclusive to DVDs with the 88 sequence. |
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| Registered: March 15, 2007 | Reputation:  | | Posts: 5,459 |
| | Posted: | | | | I have the Dark Waters special edition myself and was able to add it with no problems.
It seems very odd that it only affects 88 barcodes.
Are you sure there's nothing running in the background that could interfere with your network connection? |
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