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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Image Not Available Error
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DVD Profiler Unlimited Registrantfarralone
Registered: May 26, 2007
United States Posts: 19
Posted:
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For some reason I get the "Image Not Available" cover for some movies that I know the cover is available for, such as Spider-Man 2.  When I try to refresh the cover images it still doesn't show the covers.  Also, it shows no Contributors.
Horror Harem!
DVD Profiler Unlimited Registrantfarralone
Registered: May 26, 2007
United States Posts: 19
Posted:
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Sorry, forgot to add that sometimes I get "unable to download file.  Continue anyway?"  And, before anyone asks, my internet connection is fine because it only happens with the movies I'm having trouble with.
Horror Harem!
DVD Profiler Desktop and Mobile RegistrantStar Contributorlyonsden5
Hello old friends!
Registered: March 13, 2007
Reputation: High Rating
Posts: 2,372
Posted:
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the UPC you list doesn't appear to be a valid UPC. All of the Spider-man 2 profiles (R1 - USA) start with 043396. The one in your online collection starts with 43396.
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
Posted:
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Could it be that you entered in the 2.4 version UPC format (drops leading and trailing digit) and not the 3.0 format (all digits included)?
DVD Profiler Unlimited Registrantfarralone
Registered: May 26, 2007
United States Posts: 19
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That must be it. I took it out and put it back in using the UPC.  I'm surprised it let me enter the UPC wrong and still found the right movie with no cover.  Weird.
Well thanks.
Horror Harem!
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