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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
I get this message: DBSIAM Engine Error #8965 Index page numbers corrupt in the table 'Thumbnails'
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DVD Profiler Unlimited RegistrantHendrik Allen
Registered: May 18, 2007
Netherlands Posts: 42
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A few movies get the wrong thumbnail, but the large covers are o.k. For example, the Pixar movie Cars (2006) has the right large front & back covers in my DvdProfiler, but has the Dukes of Hazzard (2005) thumbnail! When I try to correct it by connecting en downloading from the online database I get on several titles this message: DBSIAM Engine Error #8965 Index page numbers corrupt in the table 'Thumbnails'.
How do I solve this?
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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I was sure there was a way to get Profiler to recreate the thumbnails, but I couldn't find the menu option, so here's a way of doing it manually:
Close Profiler and go to the folder of your database (inside My Documents/DVD Profiler usually) and there'll be a folder called Images. Inside there is a folder called Thumbnails. Either delete this folder or move it elsewhere. Then restart Profiler and this folder and it's contents will be recreated. Hopefully with no errors this time.

PS do a backup first - cos you never know!
 Last edited: by northbloke
DVD Profiler Unlimited RegistrantHendrik Allen
Registered: May 18, 2007
Netherlands Posts: 42
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Thanks for the reply, I will try that.
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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I don't have the program at work but you should be able to right click on the thumbnails if this is how you are viewing your list and an option will appear to re-create thumbnails.
Paul
DVD Profiler Unlimited RegistrantHendrik Allen
Registered: May 18, 2007
Netherlands Posts: 42
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Quoting northbloke:
Quote:
I was sure there was a way to get Profiler to recreate the thumbnails, but I couldn't find the menu option, so here's a way of doing it manually:
Close Profiler and go to the folder of your database (inside My Documents/DVD Profiler usually) and there'll be a folder called Images. Inside there is a folder called Thumbnails. Either delete this folder or move it elsewhere. Then restart Profiler and this folder and it's contents will be recreated. Hopefully with no errors this time.

PS do a backup first - cos you never know!


Your solution worked, thanks!
But, even though it isn't necessary anymore because the image is corrected, when I try to refresh the image I still get that same message: "DBSIAM Engine Error #8965 Index page numbers corrupt in the table 'Thumbnails'"???

Quoting pauls42:
Quote:
I don't have the program at work but you should be able to right click on the thumbnails if this is how you are viewing your list and an option will appear to re-create thumbnails.


That's when I get that message, and I still don't understand what's exactly wrong. But northbloke's solution works.
 Last edited: by Hendrik Allen
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting Hendrik Allen:
Quote:
Quoting northbloke:
Quote:
I was sure there was a way to get Profiler to recreate the thumbnails, but I couldn't find the menu option, so here's a way of doing it manually:
Close Profiler and go to the folder of your database (inside My Documents/DVD Profiler usually) and there'll be a folder called Images. Inside there is a folder called Thumbnails. Either delete this folder or move it elsewhere. Then restart Profiler and this folder and it's contents will be recreated. Hopefully with no errors this time.

PS do a backup first - cos you never know!


Your solution worked, thanks!
But, even though it isn't necessary anymore because the image is corrected, when I try to refresh the image I still get that same message: "DBSIAM Engine Error #8965 Index page numbers corrupt in the table 'Thumbnails'"???

Quoting pauls42:
Quote:
I don't have the program at work but you should be able to right click on the thumbnails if this is how you are viewing your list and an option will appear to re-create thumbnails.


That's when I get that message, and I still don't understand what's exactly wrong. But northbloke's solution works.


Performing a database repair should fix the tables and eliminate the error.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantHendrik Allen
Registered: May 18, 2007
Netherlands Posts: 42
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Thank you too!
Everything is working perfect now, there're no error messages anymore!
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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Quoting pauls42:
Quote:
I don't have the program at work but you should be able to right click on the thumbnails if this is how you are viewing your list and an option will appear to re-create thumbnails.


That's why I couldn't find it! I was right-clicking on the thumbnails themselves, but you right-click on the "View as Thumbnails" icon!
Thanks for letting me know I wasn't going mad, Paul - I knew that option was there somewhere! 

And glad to hear you're all fixed now Hendrik.
DVD Profiler Unlimited RegistrantHendrik Allen
Registered: May 18, 2007
Netherlands Posts: 42
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Quoting northbloke:
Quote:
And glad to hear you're all fixed now Hendrik.


Me too, thanx all!
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