| Registered: June 26, 2007 |  Posts: 37 |
| | Posted: | | | | Today I started having a strange exception error every time upon starting DVDProfiler on one computer:
Application Error
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Exception EAccessViolation in module dvdpro.exe at 00623F76.
Access violation at address 00A23F76 in module 'dvdpro.exe'. Read of address 000001D5.
The DVDProfiler debug log has the following entries:
2007/11/26 22:37:32: Application Startup.
2007/11/26 22:37:32: Checking AppInit
2007/11/26 22:37:32: AppInit False
2007/11/26 22:37:32: Check for success
2007/11/26 22:37:32: Freeing AppRegistry
2007/11/26 22:37:32: AppRegistry Free
2007/11/26 22:37:32: Checking additional params
2007/11/26 22:37:32: Creating splash
2007/11/26 22:37:33: Splash shown. Application.Initialize processing
2007/11/26 22:37:33: Creating Main form
2007/11/26 22:37:38: Main form create starting
2007/11/26 22:37:38: Forcing directories
2007/11/26 22:37:38: Initializing threads
2007/11/26 22:37:38: Validating registration
2007/11/26 22:37:38: Loading locality list
2007/11/26 22:37:38: Reading options from registy
2007/11/26 22:37:39: Translation intializing
2007/11/26 22:37:40: frmMain Destroy Start
2007/11/26 22:37:40: frmMain Destroy End
2007/11/26 22:37:41: Exception in creating Main form: Access violation at address 00A23F76 in module 'dvdpro.exe'. Read of address 000001D5
2007/11/26 22:37:54: Freeing splash
The database is stored on my server (Windows Small Business Server 2003R2), to which the "\My Documents folder\DVD Profiler\" folder is also redirected. Both are cached for off-line use and I use roaming user profiles stored on the server. This allows me to log on from either of two laptops or a workstation to open the DVDProfiler database - whether I'm connected to the network or not. DVDProfiler is only opened on one PC at any one time.
The two laptops still open DVDProfiler (and the database) without a problem, but the workstation now crashes out at the DVDProfiler splash screen.
I've tried the usual removal and re-install, wiping registry entries, starting with a blank database, repairing the database, etc., without success. Running v.3.1.1.1171 on WinXP-Sp2, fully patched.
From the various sized windows that quickly open and close before the splashscreen starts to appear (and crashes), I suspect it may have something to do with display drivers - even though neither they nor program or other updates have been installed since the last time the program launched successfully. A re-install of display drivers hasn't helped.
Are there any command line switches that can be used with DVDProfiler? |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | Have you already reported this problem to Ken?
Probably he knows what went wrong. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: June 26, 2007 | | Posts: 37 |
| | Posted: | | | | Sorry. Not yet reported to KC.
Had to stop playing and dig a customer out of a self dug hole - only just finished at 01:45 am! The joys of being self-employed. |
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| Registered: June 26, 2007 | | Posts: 37 |
| | Posted: | | | | Found the cause!
A clash/incompatibility between DVDProfiler and Matrox PowerDesk HF settings.
When used with a Windows desktop spread over multiple monitors, Matrox PowerDesk allows applications to open and/or be maximized on particular displays. These settings cause DVDProfiler to crash when launched. |
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