| Author |
Message |
| Registered: April 1, 2007 |  Posts: 11 |
| | Posted: | | | | Hi,
I used DVDProfiler for many years now and this is the first time it won't start...
The loading window appears, the loading begin but it stops at 10%. dvdpro.exe uses 99% of CPU time but nothing appens.
I tried to repair the database. No success.
I tried to install it again. No succes.
Is anyone have an idea?
(and my last backup is from july...) |
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| Registered: April 1, 2007 | | Posts: 11 |
| | Posted: | | | | No more problems. It 'just' takes 25min to open ...  |
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| Registered: March 15, 2007 | Reputation:  |  Posts: 5,459 |
| | Posted: | | | | Have you installed anything else recently that may be conflicting with Profiler? |
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| Registered: March 15, 2007 |  Posts: 366 |
| | Posted: | | | | Does it still happen after a reboot? |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | Does any other program have a longer startuptime as usual?
Which program is using the last percent? | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | | Last edited: by Lewis_Prothero |
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| Registered: April 1, 2007 | | Posts: 11 |
| | Posted: | | | | So now it starts, but still have some problems finally: - it takes 15/20min to open (30s/1min before) every time - add a disc by EAN doesn't work, EAN is not recognized (only add by title is now possible) The good news is that when it finally opens I have been able to make a backup of my collection  A full repair of the database didn't change a thing. Neither a reboot. The program using the last percent is Kaspersky. DVDProfiler is the only program affected and I have not installed new programs recently. But 2 days ago Windows did an automatic restart after an update while DVDProfiler was open and I suspect maybe it was not closed properly then. Thanks for your help. |
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| Registered: March 14, 2007 | Reputation:  | | Posts: 17,804 |
| | Posted: | | | | Hi,
you said you reinstalled the profiler. Does this mean you made a complete uninstall of the previous installation? If not you should give this procedure a try.
You should download the latest profiler again, to ensure that there is no problem with the installation file.
After this you should reinstall the plain profiler without any addons. Restore you backup and check the loading time of profiler again.
Did you check the profiler after booting windows in safe mode?
Sorry, no other ideas here
Good luck! | | | | Thorsten | | | | Last edited: by kahless |
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| Registered: April 1, 2007 | | Posts: 11 |
| | Posted: | | | | Quoting kahless: Quote:
Hi,
you said you reinstalled the profiler. Does this mean you made a complete uninstall of the previous installation? If not you should give this procedure a try. No, I have not uninstalled the current installation. I made more of a "install/repair" than a new install. I think I will try to completly uninstall it this evening. |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 17,804 |
| | Posted: | | | | Quoting MIKES: Quote:
Quoting kahless:
Quote:
Hi,
you said you reinstalled the profiler. Does this mean you made a complete uninstall of the previous installation? If not you should give this procedure a try.
No, I have not uninstalled the current installation. I made more of a "install/repair" than a new install.
I think I will try to completly uninstall it this evening. I'll keep my fingers crossed.  | | | | Thorsten |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 1,022 |
| | Posted: | | | | Lesson to us all about why we should always do regular backups - I'm just doing one now  Hope your re-install works for you | | |  |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 3,480 |
| | Posted: | | | | Quoting MIKES: Quote:
So now it starts, but still have some problems finally:
- it takes 15/20min to open (30s/1min before) every time
- add a disc by EAN doesn't work, EAN is not recognized (only add by title is now possible)
I wonder if the problem is with your DVD drive? You might try: Tools / Options / System and change your drive to "None". See if that breaks a loop between DVDP and the drive. | | | ...James
"People fake a lot of human interactions, but I feel like I fake them all, and I fake them very well. That’s my burden, I guess." ~ Dexter Morgan |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Quoting m.cellophane: Quote:
Quoting MIKES:
Quote:
So now it starts, but still have some problems finally:
- it takes 15/20min to open (30s/1min before) every time
- add a disc by EAN doesn't work, EAN is not recognized (only add by title is now possible)
I wonder if the problem is with your DVD drive? You might try: Tools / Options / System and change your drive to "None". See if that breaks a loop between DVDP and the drive. Sounds more like a loop between Kaspersky and DVDPro to me. The question is why? The unasked restart should only have effected the database not the program itself, so normally UPC search should still work. I think kahless has the best solution up to now. Please let us know about the results. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: March 14, 2007 | | Reputation: |  Posts: 820 |
| | Posted: | | | | DVD Profiler occassionally has problems when it is shutdown improperly, especially if it was minimised at the time. Hold down the CTRL key as the program starts and this will restore the default settings.
Let me know if you still have a problem after trying this. | | | | Last edited: by Telecine |
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| Registered: April 1, 2007 | | Posts: 11 |
| | Posted: | | | | Hi everyone,
Finally I started it (took 20min to load) and then made a "refresh profile list from Invelos".
Works fine since then. Loads in 30s and adding disc is OK.
Maybe the previous refresh went bad and corrupted something that is not include in the database repair tool... |
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| Registered: March 19, 2007 | | Reputation: |  Posts: 6,018 |
| | Posted: | | | | Congratulations! Now let's hope it stays that way! |
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| Registered: March 15, 2007 | | Reputation: | | Posts: 5,459 |
| | Posted: | | | | Quoting MIKES: Quote:
Hi everyone,
Finally I started it (took 20min to load) and then made a "refresh profile list from Invelos".
Works fine since then. Loads in 30s and adding disc is OK.
Maybe the previous refresh went bad and corrupted something that is not include in the database repair tool... Glad to hear it, and a nice trick to remember if the problem ever gets reported by anyone else. |
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