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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Errors starting DVD Profiler
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ChevyReeves
Registered: March 9, 2008
Posts: 1
Posted:
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Hi!!

I just installed DVD Profiler, yet after launching the programme keep getting "Access Violation At Address 4EC97CD7 in module  "gdiplus.dll". Read of address  000000000."

As well the starting screen appear corrupted, the options to click do not appear.

Im running Windows XP Home.

Many thanks in advance for any help.....
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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The only thing I can think of is to uninstall DVDP and delete the associated directories/folders in your My Documents folder and reinstall. But before reinstalling I would make sure no other programs are running in the background, i.e., firewalls, anti-virus, net nannys, etc.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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If 8balMax solution did not work:
There could be some issue with gdiplus.dll.
With the ATI Radeon card you may need to try lowering the graphics acceleration

If you do upgrade be certain to select the updates in the language of your XP Home
If not available in your language go for the English one.
Do you have XP Service Pack 2 running? If not install the XP SP2 servicepack for the language of your XP (Microsoft Windows XP Service Pack 2)
Have you Microsoft .NET Framework running? If not don't Upgrade to Microsoft .NET Framework 3.5
IMPORTANT:
If you have installed earlier pre-release versions of .NET Framework 3.5, then you must uninstall them prior to running this installation by using Add or Remove Programs.


c:\Windows\system32\gdiplus.dll is version Microsoft GDI+ 5.1.3102.2180
c:\Programs\DVD Profiler\gdiplus.dll is version Microsoft GDI+ 5.1.3102.1360
check those version numbers c:\windows\system32 should be greater then the one in DVD Profiler
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
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