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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Unable to download Online Profile List (v3.1 or v3.5)
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DVD Profiler Unlimited RegistrantBlair
Resistance is Futile!
Registered: October 30, 2008
United States Posts: 1,249
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Ok, so as soon as version 3.5 came out, I started having problems with 3.1 (access violation errors and such). I assumed it was somehow related to the online database, but regardless of what the reason might have been, I upgraded to 3.5 and most of the problems went away. However, one persists.

I tried first with 3.1 and then with 3.5 to check updates. I am a dialup user, so the new Online Profile List of 13.52MB took a while as expected. However, around the 12 MB point of the download, an error occurred "Unable to download file" which, at first, I assumed was just a result of a connection timeout.

I have now tried it 3 (maybe 4) times with 3.1 and 2 times with 3.5, and every time the download cuts out around the same time. I did not have this problem when I initially downloaded 3.1 and had to do that first massive update a few weeks ago.

Any ideas why I might be having this problem now, and if it persists, is there an alternative way to download the update (so that I can use a download accelerator, for instance)?
If at first you don't succeed, skydiving isn't for you.

He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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See the second entry in our FAQ, linked below.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantBlair
Resistance is Futile!
Registered: October 30, 2008
United States Posts: 1,249
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Oh duh. Thanks Ken

I looked over the FAQ the day that I signed up, but for some reason I did not consider looking at it again for this answer.
If at first you don't succeed, skydiving isn't for you.

He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk.
 Last edited: by Blair
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
Posted:
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No problem - it was buried in the support search, but I boosted the priority so it shows on the FAQ since more users will hit this due to the large file download as part of the 3.5 release.
Invelos Software, Inc. Representative
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