Invelos Forums->DVD Profiler: Desktop Technical Support |
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Error: Unable to download file. |
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Message |
| Registered: March 14, 2007 | | Posts: 2 |
| | Posted: | | | | I'm trying to add Jin-Roh: The Wolf Brigade: Special Edition (UPC: 669198-188299) to my collection, but am repeatedly getting an "Unable to download file" error.
It does download 1,1 KB of the 1,3 KB before hanging for a while and then giving the error message. I have no problem downloading the highres coverscans, and no problems downloading any other profiles I have tried (I'm rebuilding my collection after a break and have just added ~200 titles).
Any suggestions are greatly appreciated.
Terkel |
| | Registered: May 19, 2007 | Reputation:  |  Posts: 5,917 |
| | Posted: | | | | Does the Preview option work? |
| | Registered: March 13, 2007 | | Posts: 1,279 |
| | Posted: | | | | Which version of Profiler are you using?
3.5 has just been released which has some new data fields that aren't compatible with 3.1. | | | | IVS Registered: January 2, 2002 |
| | Registered: March 14, 2007 | | Posts: 2 |
| | Posted: | | | | The preview option does not work.
I'm using DVDProfiler 3.5 Build 1240. The profile I'm trying to add is new in my collection (it is already in the online database) - I'm not trying upgrade or import an old collection. | | | | Last edited: by Terkel |
| | Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | try a Repair Profile Database from menu Tools: Options: Utilities | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
| | Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | Posted: | | | | I was able to preview and download the profile without issue. Try the database repair that Giga Wizard suggests. |
| | Registered: May 24, 2007 | | Posts: 2 |
| | Posted: | | | | I'm in the same situation. I upgraded from 3.1 to 3.5 (Build 1240) and am not able to download new profiles or images. I think it may be due to the fact that I'm not able to reach the server with the IP address 74.53.166.114.  I've run a tracert and a ping on the address and I'm not receiving a reply. Is everyone using the same IP address? Thanks in advance  |
| | Registered: May 24, 2007 | | Posts: 2 |
| | Posted: | | | | This forum has some awesome mojo Shortly after posting my previous message, I rebooted my computer and now all is well in DVD Profiler. If the mods would like to delete my posts since they are a waste of space, you will hear no complaints from me. |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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