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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Cast and crew fields suddently emty....
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DVD Profiler Unlimited RegistrantMorten M
Registered: June 6, 2010
Norway Posts: 10
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I see this has been discussed earlier, but no solution has worked.
When checking now, I am at letter "N" and 114 cast and crew are missing-
Download refreshed info from invelos gives still a blank field for cast and crew. Repair database does nothing...  What to do?
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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Here are a few things you can do. I would do a database repair after each method you try:

- Tools > Options > Online > Use Alternative Connection Method > Okay.

- If you have a Back-up Database > Restore Database.

- Download your collection from the online database.
 Last edited: by Kathy
DVD Profiler Unlimited RegistrantMorten M
Registered: June 6, 2010
Norway Posts: 10
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Thanks for trying to help. I gave up. I am now downloading around 200 alternative releases. Then deleting the corrupt ones. Most movies has been released in several versions in the same region...
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Contributor since 2002
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,197
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Quoting Morten M:
Quote:
Repair database does nothing...  What to do?


Do you mean that it doesn't find any errors or that it doesn't even run?

I would create a backup (or use an older one that you know was working), then create a new empty database and restore the backup into it. Then I would try and refresh all profiles still missing cast and crew from the online to see if that helps. If that still fails, I would uninstall DVD Profiler and reinstall it, and then make a new attempt to restore from backup and/or download your collection from the online.
First registered: February 15, 2002
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