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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Can't seem to update the app in iOs8
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DVD Profiler Unlimited RegistrantSTORMY
Registered: May 24, 2007
Posts: 1
Posted:
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I can't seem to update the app. It still works with version 2.0.2.

When I say to do the update, it says that the update is no longer available for my apple ID, because it is bought by another user, or that there has been a refund, or that there has been an annulment for this article.

None of the above are true.

Is it possible that the problem I have, is because of the fact that I added my account to a family account, the new option in iOs8?

I hope anyone has an answer to this.

Regards,
Erik
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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Possibly better to contact the Apple support in this case.
They can tell exactly what went wrong, all we can tell you are assumptions based on the data you provided.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Desktop and Mobile RegistrantBargo
Registered: May 29, 2007
Belgium Posts: 1
Posted:
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Quoting STORMY:
Quote:
I can't seem to update the app. It still works with version 2.0.2.

When I say to do the update, it says that the update is no longer available for my apple ID, because it is bought by another user, or that there has been a refund, or that there has been an annulment for this article.

None of the above are true.

Is it possible that the problem I have, is because of the fact that I added my account to a family account, the new option in iOs8?

I hope anyone has an answer to this.

Regards,
Erik



I have the same problem. I have DVD profiler on my iphone (which works fine)... and I have it on my Ipad. The Ipad versions works, but I cannot update it anymore. It also gives the message that it's not active for my account anymore or that it has been revoked. I can update the iphone version.

This also started when I started using family sharing.
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next